🌍 Diaspora Assistance
Your point of reference in Italy — guidance, support and personalized assistance
Multilingual
Assistance in Italian, French, English and Wolof
Based in Milan
Operational office in Milan — Via Vittorio Bottego 15
Fast response
Reply within 24 hours via WhatsApp or email
Our Services
Arrival Guidance
Initial reception and guidance for newcomers to Italy: where to go, what to do, how to navigate offices and institutions.
Dedicated Phone Support
Access to the CIAO line (+39 02 8296 0511) for advice and guidance in Italian, French and English.
Healthcare Guidance
Guidance on registering with the National Health Service, choosing a general practitioner and accessing healthcare in Italy.
School Guidance
Support for enrolling children in school, understanding the Italian school system and accessing educational services.
Banking and Financial Guidance
Support for opening a bank account, accessing credit and understanding the financial products available in Italy.
Personalized Support
One-on-one support session for any specific situation: family, work, bureaucracy, integration.
⚙️ How It Works
Contact Us
Via WhatsApp, phone or email
Assessment
We listen to your situation and identify the right service
Payment
Proceed to payment for the chosen service — €50
Support
Our team follows up with you until resolution
Need Support?
We’re here for you. Contact us now — first response free within 24 hours.